Online rating

In today’s digital landscape, online reviews serve as a crucial factor in shaping consumer perceptions and influencing purchasing decisions. Whether you operate a local service business, a medical practice, or a national retail brand, your reputation hinges significantly on how you engage with customer feedback. One of the most effective and often overlooked strategies to […]

In today’s digital age, online reviews shape consumer decisions. Whether you run a hotel, restaurant, or any service-oriented business, your online reputation directly impacts your brand image, customer trust, and revenue. Statistics show that 81% of guests hope to receive a response to their reviews, yet only 39% actually do. Ignoring reviews—especially negative ones—can cost