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In today’s digital-first world, your online reputation is your storefront. For small businesses, especially in the food and hospitality sector, online reviews can make or break customer trust. Whether you’re a cozy café in a small town or a growing fast-casual chain, managing your online presence should be at the core of your marketing strategy. […]

In today’s digital world, online reviews can make or break a business, especially in the restaurant industry. Potential customers rely on reviews to decide where to dine, and just as importantly, they read the responses to see how businesses handle feedback. Managing these reviews professionally can increase revenue, improve brand reputation, and encourage customer loyalty.